I didn't receive a shipping confirmation email. How can I check the status of my order?

We send out shipping confirmation e-mails between 4-6PM PST after your order has shipped.  The best way to check on your order status is to log-in to your account on  If you do not have an account, you can create one.

If you cannot find your tracking number or are concerned about the whereabouts of your order, please contact us for assistance.

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